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Post by Raven X Army on Feb 17, 2012 2:21:29 GMT
How do you deal with eBay sellers that INSIST on expensive registered postage for low end items?
I recently had a fallout with one silly cow who would not send me a $5 record if I didn't pay for the registered postage ($30+) so that "she can cover her arse on her end"
It's $5 you fucking cretin...
Also, just now I had a UK seller insisting on £17 for Signed For *when in reality it only costs around £7/£8* for a £20 7"
I tried to get him to send it via £3 air mail and after a 10 day heated negotiations he agreed to drop the price to £9 for an almost ACTUAL Signed For quote.
I am really tempted to leave those wankers negative feedback because:
A) they deserve it for being fucking plonkers
and
B) they cost me valuable time (replying to retarded arguments they made) and extra money which I didn't want to spend.
Negative feedback = YES or NO
Please advise if it's fair on my end or not to do it.
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Post by nico on Feb 17, 2012 5:32:07 GMT
With all the paypal bullshit nowadays, as a seller you are fucked. I am still waiting for money that is on hold. Despite receiving feedback and tracking says it was delivered. I did pay 100 euros of shipping costs out of my own pockets and eBay already took their share. So I can understand a bit of the tensed up reactions.
Also you can not leave negative feedback anymore.
As a buyer, I almost will always contact the seller prior to bidding. But some times that still doesn't protect me from ridiculous shipping costs. Why would you use a flat rate envelop to send a 7" which costs 14 dollars, while sending it an a standard mailer would only be 8 dollars.
So with all the crummy rules and scummy sellers and buyers, ebay didn't become any better.
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Post by Raven X Army on Feb 17, 2012 13:07:16 GMT
I understand the "paypal claim scare" (I am freaked out all the time that some twat that bought $150 worth of gear and I trusted him with air postage will take the money away from me. I really do but making me pay EMS for a $5 record is not being scared that you lose the $5. Unless you are a laogai slave in South East Asia no one gives a fuck about $5. It is just plain fucking mean.
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Post by reasontorevelate on Feb 17, 2012 15:51:45 GMT
I recently decided to bid on stuff a guy on DF posted on ebay, due to $30 shipping for a $3 record. In doubt, I always write before bidding.
Only given neg feedback once, but that was because the guy made a $9 profit over shipping of a 7" ($6 actual shipping).
Haven't had the EMS problems you've encountered.
Buy less, get less (problems) also helps :-)
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moos
Starring Fay Wray, Bruce Cabot and Bruce Armstrong
Posts: 114
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Post by moos on Feb 17, 2012 19:05:15 GMT
it sucks when you pay waaay to much for shipping,
but then again. after having too much packages gone 'missing' i decided to only ship internationally when registered. it's only a couple of bucks extra and the only way to protect yourself as a seller.
Now, the only problem is that it isn't visual on the package since i have to pay for the shipping and registering separately. the other day i received negative feedback from a buyer saying that i overcharged him. damn.
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lecky
It's raw
Posts: 143
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Post by lecky on Feb 17, 2012 19:52:32 GMT
When buying, I just pay what is asked for postage regardless of the price. When it arrives, if the seller has made more than $5 extra (which is fair for packing costs/time/expense of the trip to the post office etc.), I email him asking for a refund on the over payment, about 90% of the time it works, I don't threaten negative feedback, I just say I want to be able to leave positive feedback and let them read between the lines. The only times it hasn't worked was when I was dealing with stores or guys with 1000's of positives, I guess the little guy cares more about his reputation...
As a seller, I charge a fair amount, I include a few extra dollars for packaging/time etc. in the cost, I only charge for insurance when an item sells for over £46 as it's covered by Royal mail up to that amount regardless. Never had any problems with making a claim, they take a while but they do pay up.
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jerktopia
On a secret mission to a CSTRAAT
Posts: 34
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Post by jerktopia on Feb 17, 2012 20:39:14 GMT
When I sell to Europe/Asia/etc. if the record is over $75 I do insist that it must be sent registered, which costs $11.75 at the post office. Doing something like that for a $5 7" is fucking retarded.
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Post by Raven X Army on Feb 18, 2012 0:36:47 GMT
Lecky, I do exactly the same as you. I do email for refunds when the postage is significantly higher than what's on the stamp. In this case however it's a little different. They want me to pay for a premium service on a record that's worth fuck all making it, in turn, cost a lot more than I'd be ever willing to spend on it.
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lecky
It's raw
Posts: 143
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Post by lecky on Feb 18, 2012 8:31:01 GMT
Yeah, I see where you're coming from, I'd just ask her to cancel the transaction if she won't send via regular post, if she sends a non paying bidder warning through give her a negative. It doesn't make any sense for her to insist on recorded/insured/registered, she could be scamming, I've paid for insurance before and then the record just came with regular airmail, so the seller made an extra $15 out of it, when I pointed it out he said he made a "mistake" but I still didn't get a refund, he just messed me around until it was too late to do anything about it so I bought another $2 item from him and left a negative before I even paid (it's against the rules but...)
As for leaving negatives...if you had a negative experience, your feedback should reflect that, i have no problem leaving a negative if the seller deserves it and in both of these instances I would say they had it coming...10 days of arguments just to pay actual postage is dumb, as is wanting insurance on $5, for every bad experience like this though there's 20 good ones. Some people are just dicks!
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Post by chungking48 on Feb 18, 2012 10:48:00 GMT
I generally don't have many problems on eBay to be honest.
I see two issues with shipping:
1. Those sellers who charge a lot for shipping, but advertise their rates in their auctions. Basically, at the point you see the auction, you can decide not to bid because you don't want to pay over the top postage. If you see in a listing that a guy charges $30 to ship a 7", and then you bid and win, you can't complain about being charged $30 shipping because you made a conscious decision to pay that amount the moment you placed a bid.
2. Sellers who don't advertise their shipping rates and then whack you with over the top shipping costs. I think these are the kind of idiots Dobek was on about.
I've had a few experiences with people sending me invoices for stupid amounts of money. What I tend to do is send a message saying "i buy records from the States all the time and most of the time I get charged something like $5-10 for shipping, but you've sent me an invoice for $30. Can you just check to see if you have quoted me for the correct amount? All I want is small packet air mail. I know it isn't $30. Thanks."
In most cases the seller responds with something like "oops, sorry, I got it wrong" and they invoice me a much lower amount... which suggests to me that they were just trying it on in the first place.
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Post by chungking48 on Feb 18, 2012 10:54:30 GMT
By the way.. to answer the original question(s)
Case 1 - if the seller gave you no option but to pay for insured mail, and the choice was either that or nothing, and (more importantly) this was not advertised in their auction... then yes, negative feedback is well deserved I would say, as the seller is completely unreasonable.
However, if all of that was the case in the first place, you shouldn't have paid at all and just agreed with the seller to cancel the transaction.
2. The UK dude... sounds a bit more reasonable to me, as he did actually drop the price he was charging you. So probably not worthy of negging.
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Post by Raven X Army on Feb 18, 2012 12:17:14 GMT
With regard to sellers advertising their $30 postage in their auctions: If they say I will have to pay for the record $30 on postage and then I get the record and the postage is, in fact, $30 then fine. However, there was that guy once on LWB who insisted on charging $25 for Air mail because he didn't like to send abroad. In those cases, If I win the record, pay the $35 and get the 7" with $5.40 stamp on it I always email the sellers asking for refund. 100% of the time I get a reply along the lines of: " It was clearly stated in the description that the postage was $25... etc" to which I always reply with: eBay rules are very clear on this: pages.ebay.co.uk/help/policies/selling-practices.html#5Be sure to specify P&P charges and related service charges in your listings. It's against our rules to provide unclear or misleading delivery information or to charge unreasonable fees for postage and related services. What you can charge: - Actual postage cost - Packaging cost What you're not allowed to charge - Insurance: Sellers aren't allowed to charge a separate fee for insurance, although they still need to make sure their item arrives as described. Business sellers may choose to purchase postal insurance; however, they can't pass this cost onto buyers. - Tariffs, duties, and customs fees: For cross-border transactions, sellers aren't allowed to collect tariffs, duties, or customs fees. (Buyers may be responsible for paying these fees as required by country laws.) -Don't inappropriately classify an item as a gift in order to avoid certain duties, tariffs, or customs fees. UK law prohibits submitting false or misleading customs information. |
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seanbct
We're a socer team, just visiting friends
Posts: 40
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Post by seanbct on Feb 18, 2012 15:37:03 GMT
If their auction states how much shipping is, or to email them for a quote before bidding and you didn't, don't leave them negative feedback.
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lecky
It's raw
Posts: 143
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Post by lecky on Feb 18, 2012 16:33:40 GMT
-Don't inappropriately classify an item as a gift in order to avoid certain duties, tariffs, or customs fees. UK law prohibits submitting false or misleading customs information. When sending I always mark as a gift to try and help out the buyer, If the record is worth $300.00 I write $300 on the customs form but put a very faint dot after the number 3 so it looks like $3.00 but it's insured for $300.00 so if I had to argue the point in the event of a damage claim I would be able to say it's just an unfortunate mark on the paper and not in fact a decimal point. Most stuff I buy comes through as a gift with a low amount even though I don't ask for it that way, I guess most sellers are sympathetic to the pain of customs charges, in the last 20 years or so of buying/trading I can only recall getting hit with charges about 5 times, it sucks and there's nothing you can do other than pay it or let them return it to the sender. I called the help number once and explained that there shouldn't be any import duty on used records and the person I spoke to looked into it and said that I was correct but I would have to prove that the records were of historic importance to have the charges removed, so I just paid up...it was only £15 or something. |
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Post by Clichejon on Feb 20, 2012 21:06:55 GMT
-Don't inappropriately classify an item as a gift in order to avoid certain duties, tariffs, or customs fees. UK law prohibits submitting false or misleading customs information. When sending I always mark as a gift to try and help out the buyer, If the record is worth $300.00 I write $300 on the customs form but put a very faint dot after the number 3 so it looks like $3.00 but it's insured for $300.00 so if I had to argue the point in the event of a damage claim I would be able to say it's just an unfortunate mark on the paper and not in fact a decimal point. Most stuff I buy comes through as a gift with a low amount even though I don't ask for it that way, I guess most sellers are sympathetic to the pain of customs charges, in the last 20 years or so of buying/trading I can only recall getting hit with charges about 5 times, it sucks and there's nothing you can do other than pay it or let them return it to the sender. I called the help number once and explained that there shouldn't be any import duty on used records and the person I spoke to looked into it and said that I was correct but I would have to prove that the records were of historic importance to have the charges removed, so I just paid up...it was only £15 or something. I've had this happen to me a few times. No joke, if I was to add up the amount of charges I've paid it would be close to £300+ |
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moos
Starring Fay Wray, Bruce Cabot and Bruce Armstrong
Posts: 114
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Post by moos on Feb 27, 2012 9:26:09 GMT
what about this one:
I've won 3 auctions from one seller. now he refuses to combine shipping and "have packaged seperately already to ensure their safety.".
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Post by xmichelx on Feb 27, 2012 9:33:46 GMT
What a silly sucker!!!!
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Post by Raven X Army on Feb 27, 2012 15:01:01 GMT
How is packing 3 records separately ensuring their safety?
Is the seller American?
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moos
Starring Fay Wray, Bruce Cabot and Bruce Armstrong
Posts: 114
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Post by moos on Feb 27, 2012 15:02:32 GMT
How is packing 3 records separately ensuring their safety? Is the seller American? YES. i'm glad he only asks $12 a record, a lot of yankees are asking like $18 these days. latest one: last night i won a t-shirt lot. this morning i payed with a bank transfer and a minute ago the seller mailed me to say that he doesn't have them any more and couldn't end the auction earlier. he's just bailing out because the lot went for cheap. he has one negative feedback from an occasion where the same thing happened and he had claimed to have sold the item to an acquaintance before the auction ended. what a douche. any advise? |
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Michel
Duane loves Gina
Posts: 459
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Post by Michel on Feb 27, 2012 15:21:27 GMT
For now? Pray that the seller will return you your money. For the future? Only pay by PayPal, unless you know the seller. That situation sucks. But, if you bought the shirts for cheap and the seller would refuse to return you your money, the damage done is hopefully not that big. |
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Post by geoff on Feb 27, 2012 15:27:46 GMT
How is packing 3 records separately ensuring their safety? Is the seller American? YES. i'm glad he only asks $12 a record, a lot of yankees are asking like $18 these days. latest one: last night i won a t-shirt lot. this morning i payed with a bank transfer and a minute ago the seller mailed me to say that he doesn't have them any more and couldn't end the auction earlier. he's just bailing out because the lot went for cheap. he has one negative feedback from an occasion where the same thing happened and he had claimed to have sold the item to an acquaintance before the auction ended. what a douche. any advise? do you have his name and address? dont post it yet, but be prepared to run his name through the mud. i would be so pissed off about this if it happened to me. i hope it want that much money. |
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moos
Starring Fay Wray, Bruce Cabot and Bruce Armstrong
Posts: 114
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Post by moos on Feb 27, 2012 15:30:20 GMT
a lot of sellers on local ebay sites do not accept paypal. if i would never take that bet id have to pass on some great deals.
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Post by chris2far on Feb 28, 2012 6:55:37 GMT
how are you guys doing it with shipping costs?
how do you callculate them for you and communicate them in the add?
i have the problem that i always make the prices of what i think would be fair. but mostla i pay more than that. shipping is just so fucking expensive when you're out of switzerland and outside of EU.
oh yeah, i have an other problem with putting up stuff on ebay. how can i verify my creditcard? i know where i can do it, and it leads me over to paypal and i do get the confirmation of, but when i try to sell an other item on international i got fecking stuck at the same page. verify you motherfecking credit card.
i would have lots to put up on ebay, but that fecking shit makes me angry. and i see no point in just selling those records just in ebay.switzerland.
who has any ideas? help?
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